The Pink Needle ships packages via USPS Standard Shipping for FREE! You also have the option to upgrade your shipping to USPS Priority Mail at checkout for an additional cost of $8.95.
In stock items are shipped within 2 business days. You will receive a tracking number when your order is shipped. Please allow time for the package to be scanned into the carrier’s system and start tracking.
I am currently working on International Shipping details. Please check back!
Return and Refund Policy:
Returns are considered on a case by case basis. I love happy customers, so I will make every effort, within reason, to ensure that you are satisfied with your purchase! Accepted returns, will be credited in the form of a store gift card. Please note the following regarding returns:
- Canvases that have been stitched or damaged cannot be returned
- Fibers are not eligible for returns due to dye lot restrictions
- All returns must be in original packaging and in good, saleable condition
If you have an issue with an order you received, please contact The Pink Needle by email at: firstname.lastname@example.org